Hotel

Hotel Xa’an

4.3 · 60 reviews Av 15, Col. Serapio Flota Mass 77934, Av 15, Bacalar, Q.R., Mexico

Comfortable hotel near Bacalar center with a pool, free breakfast, and easy access to Cenote Azul and Laguna de los 7 colores.

Pool Free Breakfast Free Wi-Fi Family Friendly Quiet Location
At a glance

Quick stay signals

Six signals to read the stay at a glance.

Wi-Fi Free
Breakfast Complimentary
Parking Free
Air Conditioning Available
Pool On-site
Editorial

Hotel overview

Hotel Xa’an offers a relaxed retreat just a short walk from Bacalar’s main square. It strikes a balance between simplicity and comfort, appealing to travelers who value a quiet spot close to major local attractions. The modest facilities include a small pool and rooftop terrace, ideal for unwinding after exploring nearby natural wonders like Cenote Azul and the Laguna de los 7 colores.

The rooms are clean and functional, featuring air conditioning and basic amenities designed for convenience rather than luxury. Free Wi-Fi and breakfast add to the comfort, making it easy to start the day before heading out for sightseeing or kayaking adventures.

Although it lacks an on-site restaurant and fitness center, the hotel's surroundings provide plenty of eateries and shops within easy reach. The friendly staff are known for helpful local advice and tour bookings at competitive prices, adding a personal touch to the stay.

Stand-out signals

What makes this stay stand out

Three signals that shape how this stay actually feels.

Quiet Location

Set just outside the center, it offers peace while keeping the main square and lake only a 10-15 minute walk away.

Welcoming Atmosphere

Staff known for helpfulness and local knowledge, plus a communal rooftop terrace to meet fellow guests.

Value Amenities

Includes free Wi-Fi, breakfast, parking, air conditioning, and a clean pool, delivering solid comfort on a budget.

Hotel album

A closer look at the resort

Rooms, common spaces and the small details that shape the stay. Click any photo to view larger.

6 photos
Guest reviews

What travelers say

A snapshot of guest ratings and stories behind the stay.

4.3 / 5

60 verified guest reviews

  • 5 63%
  • 4 24%
  • 3 7%
  • 2 0%
  • 1 6%
Good Location Clean Rooms Helpful Staff Comfortable Pool Quiet Surroundings

Anina Vontobel.

Stayed 5 month ago

“We had a great time and ended up extending our stay! It’s simple yet stylish and comfy! Has a really nice communal roof top where you get simple breakfast (coffee, bananas, cereals) until 11am. The pool is great too and everything is clean. We stayed there with our one year old son and found the location perfect as it’s not in the center but only a 10-15min walk to the main square. A few little shops and taco places closeby..”

Simon Melvin.

Stayed 5 month ago

“Nice little hotel about 10 minutes walk from the centre of town / lake. Budget but good value for money and the little pool is great for an evening swim. Only downside was no water at all for a day/night but possibly a wider issue in Bacalar so not their fault. Also we went to their 'beach club' Tropic Monkey on the lure of free entry but it's hardly a beach club and kayak prices were higher than anywhere else so I'd suggest give that a miss.”

Tine Sommerfelt.

Stayed 5 month ago

“Quiet lovely place and nice prices! Very helpful front desk, spacious and clean room. Beautiful pool/lounging area and rooftop terrace. Quite small but still possible to make friends with fellow guests. Recommended!”

Georgina Phin.

Stayed 5 month ago

“Lovely staff! Clean room! Location is good - less than 10 min walk into centre and 15 min to swimming spot. Would recommend!”

Askretio.

Stayed 6 month ago

“Hotel was great! Center is 10 mins per walk, the pool was clean, rooms were clean and comfortable. Fyi, the room we had was just 2 beds, tv, aircon and something to put your jackets on. Then you’ve the bathroom and that’s it. But we didn’t need more. You can also sit at the top and enjoy the night with some drinks (you need to get it by yourself before. Markets are very near). Both receptionist were able to communicate in English and we booked a tour because the price was the cheapest (compared with getyourguide and TripAdvisor). Breakfast includes coffee, some kind of Kelloggs, toasts and some fruits. Room was cleaned daily. Parking before the hotel is possible for free. Just one thing. Water pressure is different. It’s kinda low and the shower is special. But it works and we didn’t see a problem at all. Price is cheap and totally worth it! Also you can meet some nice ppl at the pool. Depends who is staying there. :D”

Marijn Vuijk.

Stayed 7 month ago

“Simply amazing, the rooms are great, clean and big. The terrace with the hammocks is just lovely but most of all, the hostes, Anna, what a treasure. She just makes you feel welcome and handles everything you ask. From reservations at the best restaurants to advice, she is an amazing guide and wonderful person.”

Based on verified guest reviews
What’s on site

Amenities and services

Everything available — and what isn’t — across the property.

5included 2not available

Most loved

Free Wi-Fi Free breakfast Free parking Pool Air-conditioned
  • Free Wi-Fi
  • Free breakfast
  • Free parking
  • Pool
  • Air-conditioned
  • Restaurant
  • Fitness center
Place & surroundings

Location and nearby

Where the hotel sits — and what travelers can reach nearby.

Getting around

  • Chetumal International Airport 30-minute drive by car from the hotel
    30 min Car
  • Cenote Azul Popular natural swimming hole with clear blue waters
  • Cenote Cocalitos Beach Resort Tranquil lagoon with fossilized stromatolites and hammocks
  • Laguna de los 7 colores Famous lagoon known for its colorful waters
Practical guide

Stay essentials

Practical details to know before you check in.

Check-out Time

Until 12:00 PM

Contact

+52 983 732 6048

Hotel Type

Hotel

Check-in

Time not specified

Breakfast

Included, simple options

Parking

Free on site

Security

Standard hotel safety measures

Pool

Available for guests

Questions travelers ask

FAQ

Check-in time is not specified; contacting the hotel directly is recommended.

Yes, a simple complimentary breakfast with coffee, fruit, and cereals is provided.

Free parking is available on site for guests.

Approximately a 10 to 15-minute walk to the town center.

Several small shops and taco places are within walking distance.

Yes, all rooms come equipped with air conditioning.

No, the hotel does not have an on-site restaurant or fitness facilities.
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